How to Contact TikTok Support

How to Contact TikTok Support

TikTok is the latest social media app to hit the market. However, it has its own set of rules, quirks, and loopholes. Wondering how to contact TikTok Support? Well, here we will be mentioning some of the best available methods to do just that. So, stay with us for the next couple of minutes.

The TikTok app is a versatile social media platform that is often used by young people. Besides, the admiration and recognition of the app have grown rapidly, making TikTok one of the coolest and in-vogue social media platforms in 2022. Most of the content on the app is either the users filming themselves or reacting to other videos.

However, because it has become so popular, many TikTok users are experiencing problems with the app, such as crashes or bugs. In this blog post, we will show you how to contact the support team and get your questions and queries answered timely, so you can continue using the app hassle-freely.

Using the \”Report a Problem\” Option Inside the App

  1. First, launch the \”Tiktok\” application on your device.
  2. Next, sign in to your \”TikTok\” official account, by entering the correct credentials.
  3. After that, once logged in successfully, tap on the option labeled \”Me\”. It will be present in the bottom right-hand corner.
  4. Now, proceed with tapping on the kebab menu icon (i.e., three vertical dots) appearing in the upper right-hand corner of the screen.
  5. Next, from the \”Settings and Privacy\” page, tap on the option named \”Report a Problem\”. It will be available under the section i.e., \”SUPPORT\”.
  6. After that, you will see three sections on the page labeled: Quick Access, Popular, and Topics.
  7. Now, select an option of your choice, according to the problem that you are facing.
  8. Next, there will be a lot of information displayed regarding the problem of interest.
  9. After that, you need to tap on the \”No\” (thumbs down) button. This will display a message that reads as follow: \”Your Feedback Was Submitted\”.
  10. Now, another option will appear titled \”Need More Help\”. It will be at the bottom of the page. Tap on it. 
  11. Next, provide your feedback regarding the issue under the heading labeled \”Tell Us Your Feedback\”. For example, if you want to alter your contact information, mention this clearly in the feedback section.  
  12. Finally, you will see that now the \”Report\” button is enabled. Tap on it, to successfully report the problem to the Tiktok Support Team. 

Note: Your submitted report can be found on the \”Support Tickets\” page by tapping on the \”Edit\” icon on the \”Feedback and Help\” page. You’ll be able to see your report’s status there.

Via the TikTok Feedback Form

  1. First, launch a web browser on your system.
  2. Next, navigate to this link i.e.,
  3. After that, you will see a webpage opened in front of you with the heading \”Share Your Feedback\”. 
  4. Now, you need to enter your email address (must) and username (optional), inside the respective boxes.
  5. Next, select the topic of interest by clicking on the dropdown arrow.
  6. After that, explain the problem in detail under the section labeled \”How Can We Help\”?
  7. Now, you can also upload up to 10 screenshots to share details related to your feedback. The supported file formats/extensions include 7Z, BMP, GIF, GZ, JPEG, JPG, PNG, TIF, TIFF, RAR, TAR, and ZIP.
  8. Next, click on the \”Upload\” button.
  9. Now, proceed with clicking on the two checkboxes available under the section named \”Declaration\”. This is to ensure that all the information that you have entered is correct. 
  10. Finally, click on the \”Submit\” button present at the bottom end of the page.

Now, the TikTok Support Team will inspect your concern, and provide you with details on your given email address. So, keep checking your mail inbox.

By Sending Email to TikTok Support


You can contact TikTok support by sending an email to their support email address. In your email, you should include your full name, username, and a description of the problem you\’re having. Moreover, also include any screenshots or videos that might be helpful in resolving your issue at the earliest. TikTok support will usually respond to your inquiry within 24 hours.

Provided next is a complete catalog of TikTok email addresses:

See also: How to Get Dark Mode on TikTok With Android


We hope this guide on how to contact TikTok support was helpful. As one of the most popular social media platforms, TikTok offers a lot of features and benefits for its users. However, if you\’re having trouble with the app or have any questions, it\’s important to know how to get in touch with customer service.

With the steps we\’ve outlined above, you should be able to reach out to TikTok support and get the help you need in no time. Just remember to be patient and follow the instructions carefully, and then you are definitely good to go!

In the end, tell us what are your thoughts on this article? Kindly provide your feedback and opinion in the comments section below and let us know how you feel about it. If you liked it share it with your friends, colleagues, family members, and loved ones and give us a thumbs up. Thank you all in advance guys and stay blessed, brothers and sisters!

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