Fix Error 0x80070490: We Couldn’t Find Your Settings

Fix Error 0x80070490

The error 0x80070490: We Couldn’t Find Your Settings is an error that has been seen by many users of Microsoft Windows 10. This is a rather common error that mostly occurs when updating Windows settings, and if you are getting it on your Windows 10 or 8.1 PC then see below to find out how to fix this problem.

It\’s a relatively common error and can happen for any number of reasons. In this article, we\’ll cover what causes this error and how to fix it. There are a few different things that you can try to fix the error 0x80070490.

We\’ve outlined a few of the most common ones below, but first, it\’s important to know what causes this error. In most cases, it arises as a result, when you try to add a new Gmail account to the Mail application on your PC.

Microsoft Windows has been a dominant operating system for more than 30 years, but it’s not perfect. Sometimes errors happen that can be frustrating and hard to fix. If you’ve received the error 0x80070490 and it tells you “We Couldn’t Find Your Settings,” this blog post is your perfect solution. We assure you that after reading it, you will be able to get rid of this problem asap.

Different Available Methods to Fix Error 0x80070490: We Couldn’t Find Your Settings


Here we will be discussing the different available methods or techniques that will assist in solving the problem of interest. Don\’t worry, since we will be providing a detailed explanation of each of these methods.

Examine Your Privacy Settings

The settings of your Windows 10 PC play a major role in the anticipation of apps from acquiring your email. This might be causing the error 0x80070490. Here\’s how to change the settings on your PC, to solve this problem effectively. 

  1. First, open your PC Settings, by searching inside the search bar available at the bottom of the screen.
  2. Next, click on the option labeled Privacy from the set of all options available in front of you.
  3. After that, click on the option named Email from the left-pane window.
  4. Now, turn on the toggle button present below the \”Allow apps to access your email\” option.
  5. Next, click on the toggle button right next to the option \”Mail and Calendar\” to enable it successfully. This option will be under the section \”Choose which apps can access your email\”.
  6. After that, go on and relaunch the Mail application on your Windows 10 PC.
  7. Now, enter the email address once again that is causing the problem previously. 

Finally, check to see if the issue is resolved or not. If you are still encountering it, then reboot your machine and give this method another chance by repeating the above-mentioned steps once again in sequential order. 

Upgrade the Mail and Calendar App

Updating or upgrading the Mail and Calendar App to the latest version can surely assist in solving the error i.e., \”We couldn\’t find your settings\”. Here is how to do it step-by-step.

  1. First, open a web browser of your own choice on your Windows PC. For this tutorial, we are using the Google Chrome web browser.
  2. Next, navigate to the Microsoft Store official website.
  3. After that, in the search bar type Mail and Calendar App, and press the Enter key on your keyboard.
  4. Now, from the list of apps appearing on the screen, click on the first one with a blue envelope logo. 
  5. Next, click on the blue-colored Update button present right next to the Mail and Calendar App.
  6. After that, wait for a couple of minutes until the update is finished completely and successfully without any problems. 

Finally, proceed with checking if the error is now dealt with peacefully or is still teasing and irritating you.

Organize the Calendar App

Most of the time we spend hours troubleshooting various issues with our email and don\’t bat an eye on the other applications that may be lending a hand in the occurrence of this error.

According to some people, organizing or setting up the Calendar app prior to updating the email account settings can help in resolving this problem quickly and hassle-freely. 

  1. For this, first, open the Calendar app by searching it inside the search bar on your Windows PC.
  2. Next, click on the gear-shaped icon i.e., Settings appearing on the left of your screen.
  3. After that, the Settings window will open. From here, click on the option labeled Manage Accounts. 
  4. Now, click on the \”+ Add Account\” option to add a new account.
  5. Next, keep up with the on-screen instructions carefully. 

Finally, wait for some time till your Calender data gets synced successfully. Then, inspect your email account settings for once. If all is ok from your side, then examine whether the error code 0x80070490 is solved or still present. 

Reset the Mail and Calendar App

If getting rid of this deadly error, is becoming harder for you then you can try resetting the Mail and Calendar App. Maybe this method works for you! But keep one thing in mind as soon as you reset the app, you will be left with no data. So, before proceeding with this make a backup of your important data files. 

  1. First, open Settings on your Windows PC.
  2. Next, from the available options click on the one labeled Apps. 
  3. After that, click on Apps & Features from the left pane.
  4. Now, keep scrolling until you find the Mail and Calendar App. Click on it.
  5. Next, click on Advanced Options appearing just below the Mail and Calendar option.
  6. After that, scroll down to the Reset section and click on the button named Reset.
  7. Now, it will take some time to reset the application by erasing all the data present, so be patient.

Finally, once the process is finished completely, go on and open the Mail and Calendar App. Enter the problematic email account and check whether the error prompt appears or has been resolved properly.

Run Deployment Image Servicing and Management (DISM) and System File Checker (SFC)

The DISM and SFC can also play a role in solving the \”We couldn\’t find your settings\” error. Here\’s how:

  1. First, open the Command Prompt on your Windows PC. Make sure to launch it by clicking the Run As Administrator option.
  2. Next, enter the below-mentioned commands one by one in CMD. After each command press the Enter key on your keyboard for its successful execution.
    • DISM.exe /Online /Cleanup-image /Scanhealth
    • DISM.exe /Online /Cleanup-image /Restorehealth
  3. After that, run the sfc/scannow command in the command prompt.
  4. Now, as soon as the scan process is completed or finished, reboot your PC and open the Mail app again to see if the problem is resolved or still persists.

See also: How to Fix the Xbox Error 0x97e107df


If you\’ve been struggling with the error 0x80070490, don\’t despair — there are a few things you can do to try and fix it. First, make sure that all of your Windows Updates are up to date. If that doesn\’t work, try running the System File Checker tool. And if all else fails, you can always try resetting your PC back to its factory settings. With any luck, one of these solutions will work for you and you\’ll be able to get back to using your PC without any problems.

Have you ever tried to fix this error by yourself? Whether you are successful in doing it or not? Which method did you use to perform this task? If you have done this before, share your experience with us in the comments section below.

You are also free to ask any questions or queries you have in your mind that are bothering you. We will appreciate it and try to answer them in the best possible manner. Plus, if you liked this blog post, give it a thumbs up and share it with your friends, CS colleagues, and loved ones. Thank you all in advance guys and stay blessed.

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