Arrow Keys Not Working In Teams [100% Working Fixes]

Microsoft teams

If you are also the one who is facing the issue of arrow keys not working in teams, then stay tuned. In this blog post, we will walk you through the various steps or methods to solve this problem.

Microsoft Teams has been making headlines ever since it was launched. It’s touted as the go-to platform for collaboration and communication for enterprise businesses of all sizes, with the potential to become a natural successor to Skype for Business.

Plus, it is a chat-based application that allows you to exchange messages and files with colleagues while sharing screens and running app-based video conferences.

But as with any new technology, you’re going to have your ups and downs — especially in the early days of adoption.

While Microsoft Teams is fairly new, there are already a large number of users who have started using this service on their PCs and Macbooks.

If you are part of that group and are having problems with the arrow keys not working properly, then this post will be useful for you since it covers all the possible solutions for you to resolve this issue.

Arrow Keys Not Working in Teams (Left and Right)

Most MS Teams users are facing this problem and are very annoyed with this. However, it is not like the arrow keys are totally not functional, but they don\’t operate in the message/chat section of the application.

Otherwise, the up and down arrow keys are working correctly and effectively. Plus, the left and right arrow keys are also operating accurately with the Shift key for highlighting a piece of text.

The problem lies in the message filed section. There is no update as to when the developers will look after this issue and provide a solution for it. But the MS Teams users have themselves made an effort and come up with various solutions that are mentioned next.

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By Closing and Reopening MS Teams Application

This process can be done in two ways that will be described next. Although this can be helpful and will resolve your issue for a certain period of time it is not that impactful and the problem may appear again after some time.

Closing and Reopening via Taskbar

Follow the steps provided below to accomplish this task successfully.


Look for the MS Teams App icon in your PC\’s taskbar. Once you find it, right-click on it.


You will see a Quit option. Hover on it and then tap it. This will close the Teams application.


After that, wait for some time and then reopen MS Teams by double-clicking on it.


Now you will notice that the arrow keys are functioning properly without any hassle.


Closing and Reopening via Task Manager

Pay attention to the next mentioned steps to effectively solve the problem.


Right-click anywhere in the taskbar. You will see a pop-up and from there select the option named Task Manger.



Now the Task Manager window will open and from there select the Processes Tab.


Then from the series of processes running, click the Microsoft Teams option.


Next, tap on the button labeled End Task in the bottom right-hand corner of your screen.


Finally, this will completely close the Teams application. Now wait for some short amount of time and then reopen the MS Teams app. Surely, your problem will be fixed but temporarily not permanently.


By Deleting Cache of MS Teams Application

Although we have made our decision to delete the cache files to fix the arrow keys not working in teams, it is otherwise recommended to get rid of these files after some period. This is to keep the application running smoothly and prevent it from being prey to malware and bugs.

Stay with us, as we are now going to present the steps involved in performing this task successfully and without errors.


At first, open File Explorer on your PC/Laptop.


Then paste the command provided below in the top bar (make sure to replace Username accordingly):




If the directory doesn\’t include the Teams folder, then instead go for this location.



Once you successfully find the Teams folder, next what you have to do is to get into the Cache folder and delete all the files present in it.


After that, navigate to the Blob_storage folder and delete all the content available there. Now, one by one delete all the data from the folders mentioned below:

  • Database folder
  • GPUCache folder
  • IndexedDB folder (.db files)
  • Local Storage
  • tmp folder


After you have successfully removed all the files from all the respective folders, reopen the MS Teams application and you will that your issue is solved completely.

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As you may know, Microsoft Teams is a tool to communicate and collaborate across different groups, projects, teams, and devices. It’s great for team reporting, but it has some issues that you should consider when using it.

In this article, we have explained how to fix the left and right arrow keys not working in Microsoft Teams. These keys are extremely important when using a keyboard, as they allow users to quickly scroll through the information and jump around documents. So if the arrow keys are not working, it could be incredibly frustrating for users.

What are your thoughts on this article? Feel free to provide your feedback and opinions in the comments section below. If you liked it, kindly share it with your friends and colleagues and give us a thumbs up. Thank you all in advance.

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